About

Fall in love with the problem, not the solution.

A design studio in India, the Crown Prince Court in Abu Dhabi, a freight company operating in 100+ countries. Somewhere along the way the job stopped being "make it look right" and became "make it happen".

I lead product design: research, UX, UI, design systems and design ops, with enough product sense and engineering fluency to own the outcome, not just the screens. Today that means designing agentic AI solutions backed with interfaces for human-in-the-loop, and bringing stakeholders, developers and partners along with it. I'm honest about where a probabilistic system earns trust and where it doesn't. I prioritise what actually moves the needle, push back on what doesn't, and make sure the customer's voice is the loudest one in the room.

Product design leader Customer obsessed Outcome owner AI practitioner Super IC
Atishay Goyal in a navy suit

AI can draw the empty states. The core UX still needs a human.

Academic foundation

MIT, Boston
IIT Bombay
IIM Ahmedabad
ABESIT
DPSG Vasundhara
DAV Chennai
The long version

One direction, a lot of turns.

Every chapter added a hat. Swipe the photos, or tap one to open it.

2010
Engineer

Started computer science engineering

I chose computer science because I wanted to build things people actually use. Those years gave me engineering instincts I still lean on: how systems fit together, and what's expensive to change later.

The ABESIT campus, where it started
The engineering batch
Holi, college edition
2012
Founder

Started Mad N Creative

I began freelancing and teaching front-end development while still in college. Teaching pulled me into UI and UX, and the freelancing slowly turned into a studio.

An early visit to Adobe
Running a front-end training batch
Students at one of the workshops
Presenting work to a full room
2014
Founder

Graduated, and grew the studio to eight

I finished my degree while Mad N Creative grew into a team of eight, designing for startups across India.

Graduation day
The Mad N Creative team
Studio crew, after hours
2016
Founder

Named a Top 20 promising design studio

SiliconIndia listed Mad N Creative among India's Top 20 promising design studios. Proof that a small team with a clear point of view can punch well above its size.

The SiliconIndia feature
The Top 20 listing
Receiving the recognition
2016
Consultant

Joined Xebia and moved to the Middle East

The studio team joined Xebia. Work for SpiceJet, McKinsey, BCG and the Crown Prince Court of Abu Dhabi took the work, and me, to the UAE.

First weeks in the UAE
With tech leaders in Abu Dhabi
The Xebia crew
2017
Design Lead

Joined Agility to build digital freight

Agility, one of the world's largest logistics companies, hired me to design a digital freight forwarding platform from the ground up. Enterprise UX, at global scale.

The Agility team at TLME awards
An ordinary day at the Agility office
2018
Off the clock

Found a life beyond the screen

Dubai gave me room for cooking, gardening, painting and interior design. Each one has quietly made me a better designer.

Experiments in the kitchen
Wall of flowers
Kitchen garden
My paintings, on my walls
Interior design, home edition
2019
Learner

Studied Human-Computer Interaction at MIT

An HCI programme at MIT put rigorous theory behind years of practice, and changed how I run research.

MIT's Great Dome, Cambridge
The HCI certificate
2019
Family

Got hitched

My parents found her, I said yes. The best decision I didn't make alone.

The wedding
At Ain Dubai
The Dubai skyline from the boat
2022
Remote

Moved back home to India

We moved back to India to be closer to family. Agility backed remote work, so the job came with me.

Holi, back home
2023
Family

Became a father

Our firstborn, Acchyut, arrived. Joy, responsibility and love, all in one tiny package.

Father and son travel time
2023
Recognition

Named one of India's top designers

SiliconIndia named me among the Top 20 designers in India, seven years after recognising the studio.

The SiliconIndia feature
The interview, continued
2024
Award

Won the Voice of the Customer award

CX Fusion recognised my advocacy for the customer's voice: putting real user evidence in front of every roadmap decision.

Receiving the CX Fusion award
2025
Learner

Certified by IIT Bombay and IIM Ahmedabad

Design Thinking & Innovation at IIT Bombay, and Digital Transformation & Leadership at IIM Ahmedabad. Now studying AI for Business at the University of Pennsylvania.

IIT Bombay
IIM Ahmedabad
University of Pennsylvania
2026
Home

Moved to Gujarat (GIFT City)

Traded the city's chaos and convenience for calm, peace of mind and cleaner air. Remote by default, deliberate about the days I fly. The surprise was what it did for the work: it gets less of my day and far more of my attention.

GIFT City skyline at dusk
2026
Family

Welcomed our little Kuberr

Our family grew by one. Kuberr has already redesigned our sleep schedule.

Little Kuberr, fast asleep
2027
Next

One complexity at a time

Untangling the confusing, one problem at a time, with AI doing the heavy lifting and people firmly in charge. Small, simple fixes are how tomorrow gets better.

Companies & clients I've worked with

Xebia
Crown Prince Court, Abu Dhabi
Agility
iContainers
McKinsey & Company
Boston Consulting Group
SpiceJet
Let's talk

End of the scroll, or start of something good?

Tell me what you're building and which hat it's missing.

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